CRM, C4C和Hybris的工作流简介

CRM的例子

Step by Step to debug IC inbox workflow WS14000164

C4C

• Custom recipient determination in workflow rule done on Account BO

• Automatically send an Email notification to line manager via Workflow in Account application

Hybris

Hybris workflow的框架实现代码在这个folder里：

而应用层面使用的workflow，和ABAP workflow一样有所谓workflow template的概念。下图是ABAP workflow template的一个例子:

Hybris workflow:

也是通过impex定义的：

impex 中包括 WorkflowTemplate， WorkflowActionTemplate， WorkflowDecisionTemplate， WorkflowActionTemplateLinkTemplateRelation 这四种类型的model

1. 一个workflow至少有3三 种类型(start/normal/end)的 action

2. 一个action最少有一种decision

3. 一个decision 可以通过 WorkflowActionTemplateLinkTemplateRelation 链接到下一个action上 直到结束节点 end.

创建workflow及触发decision：

public void autoCreateWorkFlow(PrincipalModel principal, KeyInfoModel info) {
   validateParameterNotNull(principal, "principal model cannot be null");

   UserModel admin = userService.getUserForUID(ADMIN_CODE);

   WorkflowTemplateModel workflowTemplate = workflowTemplateService.getWorkflowTemplateForCode(workflowTemplateCode);

   //create a new workflow for given workflowtemplate

   final WorkflowModel workflow = workflowService.createWorkflow(workflowTemplate, admin);

   //add attachment for workflow

  final WorkflowItemAttachmentModel attachment = modelService.create(WorkflowItemAttachmentModel.class);

  AbstractOrderEntryModel orderEntry = info.getOrderEntry();

  attachment.setItem(info.getOrderEntry());

  attachment.setWorkflow(workflow);

  attachment.setCode(orderEntry.getPk()+"_OrderEntry");

  this.modelService.save(attachment);

  this.modelService.refresh(attachment);

  workflow.setAttachments(Collections.singletonList(attachment));

  workflowProcessingService.startWorkflow(workflow);

  this.autoDoStartDecision(workflow, admin);

}

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