20-2 Just to clarify

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Tips for asking for clarification
寻求解释说明的小贴士

It’s okay to ask for an explanation if you don’t understand. In fact, guessing and getting it wrong is more likely to cause problems than politely asking for more info.
如果你有地方不明白,完全可以请求进一步解释说明。事实上,比起礼貌地请求解释说明,乱猜然后误解意思更有可能招致问题。

There are a few simple steps to follow when you’re looking for further explanation.
请求进一步解释说明时,可以遵循以下几步。

  1. Admit you need clarification
    承认你需要进一步解释
    Admitting you need more information makes the next step much easier for the person you ask. Don’t be vague, simply state that you don’t understand.
    承认你需要进一步解释会让双方后续沟通更容易。不要模糊不清,就直说你有些地方不明白。

  2. Don’t blame the other person
    不要责怪对方
    Own your confusion. Don’t say anything that sounds accusatory. You’ll get a much better response from, “Would you explain that to me again?” than “That was as clear as mud!”
    承认是自己没弄清楚。不要说任何听起来像是在质问的话。比起说“你说的一点都不清楚!”,说“你能再跟我解释一下吗”得到的回答会更理想。

  3. Summarize
    做好总结
    If the conversation has been a lengthy or complex one, it can be helpful to give the other person a summary of what’s taken place up to this point.
    如果对话冗长复杂,向对方总结好你的问题效果会更好。

  4. Be specific
    要明确具体
    If there’s a specific thing that’s unclear to you, name it. Don’t make the other person flail around trying to figure out what you do understand and what you don’t.
    如果你有具体哪个地方不明白,直说就好。不要让对方摸不着头脑,还得费心去弄清楚你哪里明白,哪里不明白。

Source:
https://www.grammarly.com/blog/how-to-ask-for-clarification/

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