本人外企工作5年经验,因为在法企,对英语邮件的要求不是很高(法式浪漫主义英语你懂得)。外加内部沟通偏多,英语邮件技巧没有提升很快。现在进入一家英国外资企业,邮件水平一下子暴露,邮件质量很渣,经常被叫去办公室被老板指点江山。所以,痛定思痛,花了挺长一段时间思考,并苦苦搜罗了下身边同事和客户的优质邮件,从中找点好的例句和思路。
整理了如下150句非常实用的英文邮件例句,帮助你快速搭建一个邮件的结构。有些句子甚至可以直接“拿来主义”。让你的邮件编辑效率起飞,目标是让老板对你的邮件无话可说!!!
第一章:思路篇:精,礼,准,行,谢 英语邮件的五字方针
在开始正式内容之前,还是希望帮大家领一下撰写英语邮件的要领:
一封好的英语邮件我认为有5个重要标准:
1.精:
措辞言简意赅,篇幅精简,因为邮件的目的方便别人阅读和理解。(LESS IS MORE)
2.礼:
已经要讲礼节,讲礼节,讲礼节!重要的事情讲3遍。外国人非常讲究礼貌,这代表一个人的素养,尤其在素未谋面的情况下。礼貌的态度就是你最好得名片。
3.准:
表达的信息,观点要准确。每每都要击中要害,就如同一颗颗出膛的子弹。(bullet point)抓重点,不要泛泛而谈。因为人家没时间看你的“文章”。
一般重要信息有,【重要决定】,【会议纪要】,【建议&方案】等
一般选取三点比较好,提炼关键点。1,2,3,我只说三点
4.行:
表示邮件最后要给到下一步的行动计划,因为光有一个结论没有action plan等于没有推动项目的进行。所以给到邮件相关同事,客户一个清晰的行动计划,最好用表格的形式呈现为上策。
5.谢:
在邮件最后,表达感谢。希望别人的回复,感谢他人的配合与协作。带着满满都诚意与他人沟通,合作就会变得顺畅。让别人不仅仅知道你的目的,更重要的是你的心意。
希望你通过以上五个bullet point配合我提供的一些模版,还有自己的积累。写出一封封得体又温暖的英语邮件。让你的沟通帮助你赢得生意场上的丰收,获得公司内部沟通达人的好口碑。
第二章:实用篇
奉上独家使用说明书:
1.保存一个word文档,需要的话下方有获取方式
2.“查找”你需要的主题或者关键字 (CTRL+F)
3.复制+粘贴:应该是最喜闻乐见的快捷键了
4.修改润色:根据你邮件需要表达的意思和语境进行适当的修改
好句子都在下面了,供大家参考:
分成:1.凤头 2.猪肚 3.豹尾 就像小时候学些作文一样
一 凤头
A. Opening Lines
1/寒暄
开头一定要表达感谢和寒暄,礼貌很重要——传达对别人的关切,让对方知道你重视他。
● I hope you had a good weekend.
● I hope you had a great trip.
● Hope you had a nice break.
● I hope you are well.
● I hope all is well.
● Hope you're enjoying your holiday.
● I hope this email finds you well.
● I hope you enjoyed the event.
● I'm glad we had a chance to chat at the convention.
● It was great to see you on Thursday.
● It was a pleasure to meet you yesterday.
2/ 邮件开头
说明自己的来意,写这份邮件的目的是什么?
● I am writing to you about our last meeting/your presentation yesterday/our next event.
● I am writing to you with regards to/regarding/concerning/in connection with...
● I am writing to ask/enquire/let you know/confirm/check/invite you to/to update you
on/ask for a favor...
● I am writing you to follow up on...
● I am contacting you to inform...
● I am reaching out because...
● This is just a quick note to...
● This is just a quick reminder...
● I wanted to let you know that...
● Might I take a moment of your time to... (very formal)
● It's [Your Name] from [Your Company].
● This email is just to let you know that…
3/ 回复他人
● I just got your request for...
● I just read your email about...
● As we discussed, I would like to send you...
● Thank you for your email about...
● Thanks for your email this morning/yesterday/on Wednesday/last month...
● Thanks for your feedback on/your invitation/your suggestion
● Thanks for sending/asking about/attending
● Thanks for your quick reply.
● Thanks for getting back to me so quickly.
● Thank you for reaching out (to me).
4/ 致歉
● Sorry for my late reply.
● Sorry it took me so long to get back to you.
● I apologize for the late response.
● Sorry it’s been so long since my last email.
● I was sorry to hear about...
● Please accept our apologies for any inconvenience caused.
二:猪肚
B. Body Lines
1/随函附件
● I’ve attached…
● Please find [file] attached.
● I'm enclosing [file].
● Please see the information below for more details about...
● The parts in bold/in red/in blue are my comments/are the changes we made.
● Here's the document that you asked for,
● I’ve attached [file] for your review.
● I'm sending you [file] as a pdf file.
● The attached file contains...
● Could you please sign the attached form and send it back to us by [date]?
● Here’s the [document] we discussed.
● [file] is attached.
● Please take a look at the attached file.
● Take a look at the [file] I've attached to this email.
● I've attached [file].
● More information is available at
● Please note that...
2/ 提出请求
● Could you please...?
● Could you possibly tell me...?
● Can you please fill out this form?
● I'd really appreciate it if you could...
● I'd be very grateful if you could...
● It would be very helpful if you could send us/me...
● I was wondering if you could/if you would be able to...
● If possible, I'd like to know (more) about...
● Please find my two main questions below.
3/ 寻求更详尽的解释
● I didn't/don't fully understand [something]. Could you please explain that again?
● I didn't quite get your point about [something]. Could you be more specific?
● Could you repeat what you said about...?
● Could you give us some more details on...?
● If you could please shed some light on this topic, I would really appreciate it.
● Could you please clarify [something]?
● Could you please clarify when you would like us to finish this?
● When exactly are you expecting to have this feature?
● Here are the details on...
● Could you please clarify what you would like us to do about...?
● If I understood you correctly, you would like me to...
● What exactly do you mean by [something]?
● Could you explain what you mean by [something]?
● In other words, would you like us to...
4/ 信息分享
● Thank you for letting me know.
● Thank you for the heads up.
● Thank you for the notice.
● Please note...
● Quick reminder...
● Just a quick/friendly reminder that...
● Thank you for sharing.
● I'd like to inform you that...
● Just a quick heads up -
● Thanks for keeping me in the loop.
● Please keep me informed/posted/updated/in the loop.
5/获得别人的意见或者许可
● Please let me know if this is OK with you.
● What are your thoughts (on this)?
● What do you think?
● Please let me know what you think.
● We just need the thumbs up/the green light. (=we're waiting for approval)
● You (totally) have the green light!
● He approved of it, so you can go ahead with the project.
6/ 发出会议的邀请
● I'd like to schedule a meeting on [day] if you are available/free then.
● I am available on [day], if that's convenient for you.
● Would you be available on [day]?If so, I'll send you an invite shortly.
● Can you make it on [day]?If so, I'll book accordingly.
● I'm afraid I can't make it on [day]. How about...?
● (Due to...) I'm afraid we need to reschedule/delay/postpone/put back/cancel/call
off/move/rearrange our meeting.
● We are sorry to inform you that the interview/meeting scheduled for [day] will have to be
rescheduled.
7/ 如何传达一个坏消息
● Unfortunately, ...
● Unfortunately, we cannot/we are unable to ...
● I'm afraid it will not be possible to...
● Unfortunately, I have to tell you that...
● I'm afraid that we can't...
● We regret to inform you that...
● I regret to inform you that (due to...) ...
● After careful consideration we have decided (not) to ...
● Due to [reason], it won't be possible to...
● It's against company policy to...
● I tried my best, but...
● Despite my best efforts, ...
● I can't see how...
● I'm sorry but it's out of my hands.
● I'm afraid I won't be able to...
● I'm sorry to tell you that…
第三部分:豹尾
1/ 期盼他人的回复或其他..
● Looking forward to hearing from you soon.
● I look forward to hearing from you soon.
● Please let me know if this works/if you are available/if that sounds good/if you can/if you
can help/if you need to reschedule...
● I look forward to seeing/meeting you.
● See you on Thursday/next week.
● Thanks.
● Thank you in advance.
● Thank you for everything.
● Cheers.
● Any feedback you can give me on this would be greatly/highly/much appreciated.
● If you could have it ready by tomorrow/the end of next week, I would really appreciate it.
● I would appreciate your help in this matter.
● I hope you find this helpful.
● I hope it's clearer now.
● I hope that answers all your questions.
● If we can be of any further assistance, please let us know.
● Let me know if you need any help.
● For further details...
● If you have any (more) questions (about)...
● In the meantime, if you need any more information,
● I you need more information/more info/further information,
● I know that's a lot to take in, so let me know if anything I've said doesn't make sense.
● ... please do not hesitate to contact me.
● ... please feel free to contact me/to get in touch.
● ... please let me know.
● ... drop me an email/drop me a line.
2/ 表达致歉
● Thanks you for your understanding/for your patience.
● Thanks again for your understanding/for your patience.
● Once again, please accept our apologies for any/the inconvenience caused / for the delay/
for the misunderstanding.
● I hope this is okay with you.
● I really hope we can find a solution soon.
● I hope you can understand.
● Sorry I couldn't be of more help.
3/ 结尾致谢
● Best regards,
● All the best,
● Best wishes,
● Cheers,
● Have a great weekend!
● Have a wonderful day!
希望这些整理可以帮助你节省很多时间,一共150多个句子,让小白玩家可以尽快上手。使得你的邮件表达能力更加多样化和丰富。
光是有这些现成的模版确实能帮你速度提升英语邮件的写作技巧,但是要写出得体的邮件还是需要平时单词和例句的积累,外加逻辑思维和表达技巧。别着急,用心表达,慢慢提升。
需要word版本的可以关注我的公众号:粥粥小黑皮 回复:email 即可获得,如果你还想更一步提高英语邮件的写作技巧。可以推荐你一本电子书,需要的话可以在公众号里留言。
谢谢!