Hi, this is joan harris from orphan chair design.
How can I help you today?
Hi, i'd like to place an order for one of your chairs.
Certainly have you ordered from us before.
I have. A year ago.
Okay great.
So which model of chair are you interested in ordering?
The comfort plus model.
OK. And how many would you like to order?
65 chairs.
Do you have that many available?
It won't be a problem.
The comfort class is one of our most popular models.
We always keep a large supply in our warehouse.
Why does the company keep a large supply of comfort class chairs?
Great. Could I get an estimate before I place the order?
Certainly I can send you one through EMAIL before the end of the day.
Just confirm. Packaging and shipping costs are included in the estimate, right?
Yes, the estimate includes the cost of the order class, the costs for packaging and shipping and insurance.
OK, after use. And can you also call me to confirm.
All right. I'll call you as soon as I think the estimate.
Thanks so much for your help, John.
You're welcome.
Hi, this is John harris from boston terrier design.
Hi John.
I'm calling to confirm the estimate for your order.
It's going to be $3575.
If you want shipping insurance, that will be an additional $35.
Is shipping insurance really necessary?
You think so?
I use a lot of money. If your order gets damaged or lost.
But if you get insurance, you can get your money back when there are any problems.
Ok, i'll pay for the insurance.
So then your total cost will be $3610.
What's your preferred method of payment?
I'll do a bank transfer.
I already have your account Information from the last time we ordered from you.
Great. Once we've received your payment, your order should ship within 48 hours.
Probably arrived at your office in about seven business days.
Great thanks so much. Good bye.
You're welcome by.
When will they send out his order?
Received your payment, your order should ship within 48 hours.
I already have your account Information from the last time we ordered from you.
How can I help you today?