We noticed that one or more of your auto-renewable subscriptions is marketed in the purchase flow in a manner that may mislead or confuse users about the subscription terms or pricing. Specifically:
- your app advertises a free trial or introductory period but the start date of the payment does not reflect that.
Next Steps
To resolve this issue, please revise your auto-renewable subscription purchase flow to clearly indicate how long the free trial lasts and the amount that will be billed after the free trial is over.
Please revise your auto-renewable subscription purchase flow to ensure that the billed amount is the most clear and conspicuous pricing element in the layout. Any other pricing elements, including free trial and calculated pricing information, must be displayed in a subordinate position and size to the total billed amount. Factors that contribute to whether the billed amount is clear and conspicuous include, but are not limited to, the font, size, color, and location of the billed amount in the auto-renewable subscription purchase flow.
Resources
The Apple Developer website includes detailed resources on how to offer auto-renewable subscriptions in your app. You can learn more about creating a positive onboarding experience for your customers in the Subscriptions Human Interface Guidelines.
Please see attached screenshots for details.
翻译:
-你的应用宣传免费试用或介绍期,但付款开始日期并不反映这一点。
下一个步骤
为了解决这个问题,请修改您的自动更新订阅购买流程,明确说明免费试用的持续时间和免费试用结束后将收取的费用。
请修改您的自动更新订阅购买流程,以确保账单金额是布局中最清晰和最引人注目的定价元素。任何其他定价元素,包括免费试用和计算价格信息,都必须显示在账单总额的从属位置和大小。影响账单金额是否清晰和显眼的因素包括,但不限于,字体、大小、颜色,以及自动续签订阅购买流程中账单金额的位置。
资源
苹果开发者网站包括如何在你的应用中提供自动更新订阅的详细资源。你可以在订阅人性化界面指南中了解更多关于为你的客户创造积极的新用户体验的信息。
详情请见附件截图。
解析:
如果你是前3天免费试用的模式,遇到这样的问题,查看下面两个有没有写清楚。
第一:
查看你的app store截图有没有完整的体现出,充完会员之后,所显示的界面,会员有什么功能可以使用,解决方法就是,截图做一下会员可以使用功能的截图。
第二:
查看你的付费描述有没有完善,举例说明:
不可以写:前3天免费试用 199元/年
要改成:前3天免费试用,试用结束后199元/年。 199元/年
更多参考:
如果他给的是3.1.2也有可能给错了,应该给2.3.2
Guideline 2.3.2 - Performance - Accurate Metadata
Your app metadata does not clearly identify supplemental content or items that should be purchased separately. Specifically, your app requires users to purchase subscription to use any features and this is not clearly indicated in your description.
Next Steps
To resolve this issue, please remove these references, or clearly mark these features as separate purchases, to ensure that users accurately understand the included content in your app.
2.3.2—性能—精确元数据
你的应用元数据没有清楚地标识出应该单独购买的补充内容或项目。具体来说,你的应用需要用户购买订阅才能使用任何功能,而这一点在你的描述中并没有明确说明。
下一个步骤
为了解决这个问题,请删除这些引用,或将这些功能明确标记为单独购买,以确保用户准确理解应用中包含的内容。
苹果关于2.3.2的原条文:
2.3.2 If your app includes in-app purchases, make sure your app description, screenshots, and previews clearly indicate whether any featured items, levels, subscriptions, etc. require additional purchases. If you decide to promote in-app purchases on the App Store, ensure that the in-app purchase Display Name, Screenshot and Description are appropriate for a public audience, that you follow the guidance found in Promoting Your In-App Purchases, and that your app properly handles the SKPaymentTransactionObserver method so that customers can seamlessly complete the purchase when your app launches.
2.3.2如果你的应用包含应用内购买,请确保你的应用描述、截图和预览清楚地表明是否有任何特色道具、关卡、订阅等需要额外购买。如果你决定在App Store推广应用内购买,请确保应用内购买的显示名称、截图和描述适合公众用户,并遵循推广应用内购买的指导,以及你的应用程序正确地处理SKPaymentTransactionObserver方法,这样当你的应用程序启动时,客户就可以无缝地完成购买。
翻译过来的意思就是:应用内购买,请确保你的应用描述、截图和预览清楚地表明是否有任何特色道具、关卡、订阅等需要额外购买。
即:要在你的app store应用描述,截图和app产品中都要详细的描述你的内购价格,然后反映出你的产品。
修改方式:
应用描述巴拉巴拉。
1.订阅服务和价格:
按月订阅:88元/月
按年订阅:188元/年,前三天免费试用,期满后自动扣费。
2.付款:用户确认购买并付款后计入iTunes账户。
3.取消订阅:订阅会自动续订,若需取消自动续费,请在当前订阅周期到期前至少24小时关闭自动续订,关闭后不再扣费。若未在到期前24小时取消,将自动续订。
4.续订:订阅服务到期前24小时,苹果会自动为您从iTunes账户扣除相应费用,成功后订阅服务有效期自动延长一个周期。
协议网址,订阅网址等等,共三个链接。