商务英语 Level 3 Unit 2 Part 1 Vocabulary【How to Answer a Call】
Vocabulary【HowtoAnsweraCall】Effectivecustomerservicecallsareimportantforincreasingcustomersatisfaction.Whencustomershaveapositiveexperience,theyaremorelikelytobecomeloyalcustomers.Whenansweringacustom