Part 1 Pronunciation
- Good afternoon, Qing Insurance. How
can we help?
下午好，轻保险为您服务。有什么需要我们帮忙的吗?
- Yes, I just had a car accident.
是的，我遇到了交通事故。
- I hope everyone is okay. Can I get your
name?
但愿您们都没事，请问您的名字是?
- Yeah, my name is Tim Smith.
是的Tim Smith.
- Did you take the main responsibility?
您负主要责任吗?
- No, when I changed lanes the guy began tailgating me, and then rear-
ended me! l'm not the cause of this.
并不是，当我在改道时，那个人开得离我很近，最后就被追尾了。我并非事故的主
要责任方。
-Okay, please snap a picture of the
scene of the accident. We'll hash out
everything with his insurance company.好的，请拍- -张事故现场照。我们会尽快与他的保险公司沟通协商。
- Great! Thank you so much! You're a
life-saver!
好的，非常感谢您。您真是我的救星。
Part 2 Comprehension
1. Good afternoon, Qing Insurance. How can we help?
下午好，轻保险为您服务。有什么需要我们帮忙的吗?
How can we help?
How can I help you?
What can I do for you?有什么需要我帮忙的吗?
Qing Insurance轻保险为您服务
2. Yes, l just had a car accident.是的，我遇到了交通事故。
sb had a/ an...accident.
sb had a / an...accident.某人遇到了..的事故。
I had a riding accident.我遇到了骑马事故。
by accident意外地，偶然地
I met an old friend by accident when I
was shopping.
去逛街时，我意外地遇到了老朋友。
车险的表达:
auto insurance
motor insurance
car insurance.
auto (adj.)汽车的motor (adj.) 汽车的
3. This is Ned Ryerson, my new
insurance agent.
这是尼德.莱尔森，我新的保险经纪人。
insurance agent保险经纪人，保险代理
fire insurance火险
theft insurance盗窃险
theft (n.)盗窃，偷窃
auto insurance汽车保险
dental insurance牙齿保险
dental (adj.)牙的，牙齿的
health insurance健康险
optional death and dismemberment plan
insurance意外死亡及伤残保险
dismemberment (n.)肢解
optional accidental death and
dismemberment insurance意外死亡及伤残保险
五险的表达:
Endowment Insurance养老保险
endowment /In' daumant/ (n.)定期人寿保
险
Medical Insurance医疗保险
medical (adj.)医疗的，医学的
Unemployment Insurance失业保险
unemployment (n.) 失业(状态)
employment (n.)受雇，就业un- (否定前缀)
Employment Injury Insurance工伤保险injury (n.)伤害，损伤Maternity Insurance生育保险
maternity (adj.) 怀孕的，产妇的
maternity leave产假
5. I hope everyone is okay. Can I get
your name?
但愿您们都没事，请问您的名字是?
| hope everyone is okay.但愿您们都没事。
I hope everything goes well with you.我希望你一-切都好。
Can / May | get your name?请问您的名字是?
6. Yeah, my name is Tim Smith.
我叫Tim Smith.
7. Did you take the main responsibility?您负主要责任吗?
take the main responsibility负主要责任responsility (n.)负责，责任
take full responsibility负全责
take secondary responsibility负次要责任
secondary -→second + ary次要的take no responsibility不承担责任
sb take (the) + adj. + responsibility for
sth.
某人为某事负...的责任。
We need to take full responsibility for
what we do.
我们需要为自己所做的负全责。
8. No, when I changed lanes the guy began tailgating me, and then rear-
ended me! I'm not the cause of this.
并不是，当我在改道时，那个人开得离我很近，最后就被追尾了。我并非事故的主
要责任方。
lane /lein/ (n.)车道
change lanes改换车道
the inside lane内车道the middle lane中车道the outside lane外车道a bus lane公交车车道
a bike 1 bicycle lane自行车车道
tailgate (v.) 紧随(前 面的车辆)行驶
sb begin(s)/ began doing sth.某人开始做某事。:
rear-end (v.)撞.上(前面汽车的)车尾，追尾
A rear-end(s) / rear-ended B.A追尾了B。
sb be rear-ended.某人被追尾了。
cause (n.)原因，理由
the cause of sth某事的原因，起因(多指不好的事情
9. Okay, please snap a picture of the
scene of the accident. We'll hash out
everything with his insurance company.好的，请拍- -张事故现场照。我们会尽快与他的保险公司沟通协商。
snap /snaep/ (v.) 拍快照，照相
A passing tourist snapped the accident.- -个过路的游客拍下了这场事故的照片。
snap - > shoot
snap 1 shoot a picture of...拍一张...的照片
the scene of the accident事故现场
scene (n.)现场，地点(不愉快事件发生的现场)
the scene of the crime犯罪现场
sb hash(s) / hashed / will hash out sth
with...
某人与...共同协商某事。hash (v.)充分讨论，协商
hash sth out / hash out sth充分讨论(以达成协议或决定)
I want to hash out the details of the
report with you.
我想和你商量一下报告细节。
10. Great! Thank you so much! You're a
life-saver!
好的，非常感谢您。您真是我的救星。
life-saver (n.)救星，救命之人
You're a life-saver! 你真是我的救星!
Thank you so much! You're a life-saver! 太感谢你了，你真是我的救星!
11. It's our savior.我们的救世主。
savior (n.)救星，救世主
12. Now, I'm Mrs. K's white knight. We
go mano a mano.
现在，我会是凯特尔曼太太的救星。我们一对一交谈。
white knight (n.)
①救世主，救星
②(通过注入资金或收购而使公司摆脱财政危机或免遭接管的)救星，救急者You are really my white knight.你真是我的的救星。
mano a mano (adv.)一对一地，只涉及两个人地
I want to talk with you about my ideas,
mano a mano.
我想和你单独谈谈自己的想法。
Part 3 Drama L earning
1. Hi, Dan's Auto Collision. This is Kerri.丹氏汽车修理。我是凯莉。
collision (n.) (车辆的)碰撞
Auto Colison汽车维修处
garage (n.)汽车修理厂
2. Hi, yeah, I'm calling about an accident ljust had. I need some help.
你好，我刚才发生了事故。需要帮忙。
I'm calling about sth.
(礼貌性地陈述打电话目的)
Hey, I'm calling about the car I just
purchased from you. There's something
wrong.
嗨，我昨天在你这买的车有点问题。
3. Pretty bad shape. You can't miss it.撞得挺惨，一眼就能看见。
Pretty bad shape.
The car crashed badly.车撞地很惨。
You can't miss it.
你不会错过它的。/一眼就能看到。
It's very easy to find it.很容易就能找到。
You'll see it easily.你很容易就能看到。
4. Okay, I'll send him right away.好，我马上派他去。
send sb把某人派过去