CloudCDR for Avaya CM/Aura and IP Office

The CloudCDR tool inherits all functions from AvayaCDR, it also has some specific features for cloud based CDR applications. For example, a cloud based CDR accounting software hosted on the internet, it accepts CDR data from different customers around the globe. Once the data for a customer is imported to the accounting software, the software can provide personalized functions and features for that particular customer. The CloudCDR tool enables this kind of application by the following features:

• On Customer Servers

  • Receives CDR data from Avaya CM/Aura or IP Office and stores them as local CDR files at configurable interval such as 3 minutes

  • Uploads the local CDR files to cloud server by Secured File Transfer Protocol 

  • Delete local CDR files which over certain period of time, for example 90 days

• On Cloud Server

  • Scans each customer directory and imports CDR  files to database or Splunk

  • Appends additional fields to database or Splunk for identification of each particular customer

  • Delete local CDR files which over certain period of time, for example 90 days

Support Website

http://www.upinget.com/cloudcdr/