Leading SAFe 笔记

The management challenge

- There is only one boss. The customer. And he can fire everybody in the company.     ---- Sam Walton

- People are already doing their best; the problems are with the system. Only management can change the system.    ---- W. Edwards Deming

- A common disease that afflicts management the world over is the impression that, "Our problems are different." They are different to be sure, but the principles that will help to improve quality of product and service are universal in nature.     ---- W. Edwards Deming

- If you only quantify one thing, quantify the cost of delay.    ---- Donald G. Reinertsen

- Product development is the process of converting uncertainty to knowledge.    ---- Dantar P. Oosterwal

- Large batch sizes increase variability. High utilization increases variability.

- Workers are knowledge workers if they know more about the work they perform than their bosses.     ---- Peter Drucker

- 100% utilization drives unpredictability.     — Don Reinertsen