QuickServe 2.0
QuickServe is a successful home repair company.quickservice是一家成功的家庭维修公司。
It provides quick, reliable repair services to homes.它为家庭提供快速、可靠的维修服务。
It was established 5 years ago and has been expanding rapidly.它成立于5年前，一直在迅速扩张。
In the last two years, it has opened offices in three new cities.过去两年，该公司在三个新城市开设了办事处。
What kind of company is QuickServe? It is a home repair company.什么是快速服务公司?这是一家家庭维修公司。
To be reliable means to be dependable.可靠意味着可靠。
Because of its rapid growth it has to hire many new employees.由于发展迅速，它不得不雇用许多新雇员。
In the last six months, it has hired 50 new employees.在过去的六个月里，它已经雇佣了50名新员工。
The total number of employees in the company is now over 500.公司员工总数现已超过500人。
And the number of customers has increased to more than 5000.客户数量已增加到5000多家。
Why does it have to hire new employees? It has been expanding rapidly.为什么要雇佣新员工?它一直在迅速扩张。
How many employees does the company have? It has more than 500 employees.公司有多少员工?它有500多名员工。
Because of its rapid growth, it has to hire many new employees.由于发展迅速，它不得不雇用许多新雇员。
The company has also improved its business model.该公司还改进了其商业模式。
Instead of offering only repair services it can now help customers upgrade their appliances.它现在不仅可以提供维修服务，还可以帮助客户升级电器。
QuickServe does this by giving a choice.QuickServe通过提供一个选择来做到这一点。
Customers can choose to repair an appliance or upgrade it by buying a new one.顾客可以选择修理一件电器，也可以通过购买一件新电器来升级它。
If they choose to buy a new one they will get a discounted price.如果他们选择买一个新的，他们会得到一个折扣的价格。
So a customer can either repair a broken refrigerator for a small fee or buy a new one.因此，顾客可以花很少的钱修理坏了的冰箱，或者买一台新的。
Instead of offering only repair services, it can now help customers upgrade their appliances.它不再仅仅提供维修服务，现在可以帮助客户升级他们的电器
A fee is a charge for a service.服务费是一项服务的费用。
If they buy a new one ,they will get a discounted price,along with free installation.如果他们买一个新的，他们会得到折扣价格，以及免费安装。
This is possible because several appliance manufacturers have agreed to give QuickServe big discounts.这是有可能的，因为几家家电制造商已经同意给quickservice很大的折扣。
QuickServe then installs the new appliance and removes the old one.然后安装新设备并删除旧设备。
Feedback from customers has been positive.客户的反馈是积极的。
How have customers reacted to this new service? Feedback from customers has been positive.顾客对这项新服务有何反应?客户的反馈是积极的
A high percentage of customers have taken advantage of this new service.很大比例的顾客利用了这项新服务。
As a result, QuickServe has developed a great reputation.因此，快速服务获得了很高的声誉
Its dedication to high quality service has proven to be successful.它致力于高质量的服务已被证明是成功的。
Its word-of-mouth approach to advertising has been cost effective.它的口碑营销方式在成本上是有效的。
The appliance manufactures have also been happy with the results.家电制造商也对这一结果感到满意。
Their growing relationship with QuickServe has helped to increase their sales.他们与quickservice日益增长的关系帮助他们增加了销售额。
What has proven to be successful ? its dedication to high quality service什么被证明是成功的?其致力于高质量的服务