2021-02-01 Kirkpatrick learning model.

一般在这个理论上再加一个ROI ，投资回报率评估

Kirkpatrick's learning and training evaluation theory

Donald L Kirkpatrick's training evaluation model - the four levels of learning evaluation. The four levels of Kirkpatrick's evaluation model essentially measure

reaction of student - what they thought and felt about the training;

learning - the resulting increase in knowledge or capability

behaviour - extent of behaviour and capability improvement and implementation/application

results - the effects on the business or environment resulting from the trainee's performance

Source from Kirkpatrick partners:

The New World Kirkpatrick Model

Level 1: Reaction

To what degree participants react favorably to the training

Customer Satisfaction

The original definition measured only participant satisfaction with the training.

New World Additions:

Engagement

The degree to which participants are actively involved in and contributing to the learning experience

Relevance

The degree to which training participants will have the opportunity to use or apply what they learned in training on the job

Level 2: Learning

To what degree participants acquire the intended knowledge, skills, attitudes, confidence and commitment based on their participation in a training event

Knowledge“I know it.”

Skill“I can do it right now.”

Attitude“I believe this will be worthwhile to do on the job.”

New World Additions:

Confidence“I think I can do it on the job.”

Commitment“I intend to do it on the job.”

Level 3: Behavior

To what degree participants apply what they learned during training when they are back on the job

New World Addition:

Required Drivers

Processes and systems that reinforce, encourage and reward performance

 of critical behaviors on the job

Level 4: Results

To what degree targeted outcomes occur as a result of the training event and subsequent reinforcement

New World Addition:

Leading Indicators

Short-term observations and measurements suggesting that critical

 behaviors are on track to create a positive impact on desired results